FAQ Category: Cold-Pressed Food

  • How do I measure my dog’s food?

    In order to avoid over or under feeding, we recommend to weigh out your dog’s meals by using some accurate kitchen scales. However, if you’re going on holiday or in a rush, the measuring mug is a handy tool to use if you’re unable to weigh out the food. A full, level mug holds 80g…

  • Do you offer one-time purchases?

    We do! Simply head to either the cold-pressed or freeze-dried food page, and select ‘One-time purchase’. Pop your dog’s details in, add to cart and then you can checkout. Remember, the most cost effective way to feed your dog James & Ella is to purchase a 14-day trial order with 25% off. Subscriptions are super…

  • Where are your products made?

    All of our products are made in the UK. We manufacture across two sites, one in Yorkshire and the other in Norfolk. Norfolk being where our freeze-dried food is made, and Yorkshire our cold pressed.

  • Is your cold-pressed food low-fat?

    Yes! James & Ella’s cold-pressed chicken food is proudly ranked #6 in the best low fat dog food out of 1300+ brands listed on the independent dog food rating website, All About Dog Food! We would recommend to feed our chicken recipe, which contains 8.6% crude fat. Our ocean fish recipe contains 11% crude fat.…

  • How much does a full-sized bag of Ella’s Cold-pressed food cost?

    This depends as your orders are personalised to your dog. After your trial, we send you the most appropriate sized bag and calculate how long we think it will last you, based on your recommended portion sizes, you can review your plan anytime via your account. So is James & Ella a monthly subscription? Not…

  • What flavours are available?

    We offer two tasty flavours of our Freeze-dried food: free-range chicken and grass-fed beef. We have two flavours of our Cold pressed food: Free-range chicken and Ocean fish. We have three flavours available for our treats: Chicken, Game and Fish. We’re working hard to launch a full range as we continue to grow, and we’d…

  • What are the benefits of feeding a cold-pressed diet?

    There are multiple amazing benefits to feeding a cold-pressed diet, but one that gets a special mention is its digestibility. The pellet’s dissolve from the outside in, meaning it doesn’t expand in your dog’s tummy, making it great for sensitive stomachs. Other benefits that you will start to notice include a glossier, healthier coat, improved…

  • Is James & Ella’s Cold-pressed food suitable for puppies?

    James & Ella’s Cold-pressed food is suitable for puppies over the age of 4 weeks. For young puppies, soak the food in lukewarm water for 10 minutes before serving, softening the pellets and making the food a little easier for them to manage.

  • How to store cold-pressed food?

    The great thing about our cold-pressed food is that it is incredibly convenient, being room-temperature stable and therefore does not require refrigeration! Simply store in a cool dry place by placing the cold-pressed pellets in the storage bag supplied, keeping the bag sealed using the zip closure to lock in freshness.

  • What’s the shelf life of cold-pressed food?

    Cold-pressed products can be stored for up to 9 months! We make all our products in small batches and are usually in your dog’s bowl within 1-2 months of manufacture. The best before date can be found on the bag. Once opened, be sure to place the cold-pressed pellets in the storage bag supplied, keeping…

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