We always recommend that new diets are introduced slowly and carefully to avoid upset tummies. Start by replacing 25% of your puppy’s previous diet with James & Ella’s Kibble + Raw Puppy, and gradually increase the amount of cold-pressed over 7-10 days.

You could also choose to transition by meal a 50/50 split, ie breakfast (previous food) and dinner (new food) over 7-10 days.

Some puppies may take longer to adjust and have a more sensitive digestive system. If their poos are runnier than usual, we recommend lengthening the transition period from 7-10 days to 2-3 weeks.

The great thing about our products is they’re incredibly convenient, there is no freezing or defrosting necessary – simply store in your kitchen cupboard.

Once opened, be sure to store our food in the storage bag supplied, keeping the bag sealed using the zip closure to lock in freshness. Or place the storage bag into a container or dog food bin for ease.

We recommend it be kept in a cool, dry place such as a cupboard.

This depends as your orders are personalised to your dog. 🐶 After your trial, we send you the most appropriate sized bag and calculate how long we think it will last you, based on your recommended portion sizes, you can review your plan anytime via your account.

So is James & Ella a monthly subscription? Not quite… have a look at the examples below to see what we would send you and when.

*based on feeding James & Ella’s Kibble + Raw as your dog’s main meal.

As a part of your James & Ella Kibble + Raw subscription, you’ll receive 10% off every order + free next day delivery. Our subscription packages are:

We always recommend that new diets are introduced slowly and carefully to avoid upset tummies. Start by replacing 25% of your dog’s previous diet with James & Ella’s Kibble + Raw, and gradually increase the amount of cold-pressed over 7-10 days.

You could also choose to transition by meal a 50/50 split, ie breakfast (previous food) and dinner (new food) over 7-10 days.

Some dogs may take longer to adjust and have a more sensitive digestive system. If their poos are runnier than usual, we recommend lengthening the transition period from 7-10 days to 2-3 weeks.

The great thing about our products is they’re incredibly convenient, there is no freezing or defrosting necessary – simply store in your kitchen cupboard.

Once opened, be sure to store our food in the storage bag supplied, keeping the bag sealed using the zip closure to lock in freshness. Or place the storage bag into a container or dog food bin for ease.

We recommend it be kept in a cool, dry place such as a cupboard.

James & Ella’s cold-pressed food can be served alongside James & Ella’s freeze-dried raw food! Though cold-pressed is not inherently raw, it digests at a similar rate to raw food due to its unique cooking method! This method is called cold-pressing and it works by combining our delicious, nutritious ingredients into a pellet-sized mould, and pressing it gently at a low temperature (42-47 degrees). Cold pressed food is digested from the outside in, which prevents it from swelling in the stomach – this digestion rate mirrors that of raw food, which makes both our cold-pressed and freeze-dried food varieties perfect to feed together.

If you’re unsure of how to combine meals, we’d be happy to help calculate and recommend a portion guide. Simply send your dog’s age and weight to james@ella.co and we will be more than happy to help!

James & Ella’s freeze-dried raw food is room temperature stable and can be stored in the kitchen cabinet and served straight to your dog’s bowl safely and conveniently.

The freeze-drying process removes 98% of the moisture, which creates a very hostile environment for bacteria to grow. Every batch of freeze-dried raw food is sent to an independent lab, tested for salmonella and other pathogens before it reaches your dog’s bowl.

However, we would always recommend you handle freeze-dried food in the same way that you would any raw product, and always wash hands and clean feeding equipment after serving. We work closely with our manufacturer who have rigorous standards, with quality handling methods.

As well as the use of HACCP controls, DEFRA approved microbiological testing, raw material traceability and outstanding in-house microbiological practices. Our manufacturing complies with the Legal Trading Requirement of the APHA (Animal Plant Healthy Agency), which ensures we abide by all EU and UK laws to ensure the safety of our foods.

We always recommend that new diets are introduced slowly and carefully to avoid upset tummies. Start by replacing 25% of your dog’s previous diet with freeze-dried raw, and gradually increase the amount of freeze-dried over 7-10 days.

You could also choose to transition by meal a 50/50 split, ie breakfast (previous food) and dinner (new food) over 7-10 days.

Some dogs may take longer to adjust and have a more sensitive digestive system, especially when transitioning to a food with higher protein content. If their poos are runnier than usual, we recommend lengthening the transition period from 7-10 days to 2-3 weeks.

The great thing about our freeze-dried products is they’re incredibly convenient, there is no freezing or defrosting necessary – simply store in your kitchen cupboard.

Freeze-dried products have an excellent shelf life and can be stored for years! But once opened, be sure to place the freeze-dried nuggets in the storage bag supplied keeping the bag sealed using the zip closure to lock in freshness. Or place the storage bag into a container or dog food bin for ease.

You’ll receive a James & Ella reusable storage bag with an airtight seal and special inner layer, keeping the freeze-dried raw food fresh and tasty for several months. We’d recommend it be kept in a cool, dry place such as a cupboard.

James & Ella’s freeze-dried raw food is not recommended for puppies. This is due to the food’s high-calorie density, and to avoid puppies becoming too full, or overfeeding at a young age as it’s incredibly tasty and hard to resist.

Once your puppy reaches 10+ months they’ll be ready to subscribe to a freeze-dried food subscription!

Why not take a look at our cold-pressed option? Suitable for puppies over 4 weeks and comes in two great flavours.

If you need help choosing the right food, contact our friendly customer service team.

How it’s made:
All of our freeze-dried, cold-pressed and Kibble + Raw recipes use high quality, human-grade ingredients. The only difference is in the way they are made.

Cold-pressing uses low temperatures (42-47 °C) to gently press the food. Whereas freeze-drying removes 98% of the water using no heat, leaving a microbiologically raw nugget. Our high quality Kibble + Raw contains a carefully extruded, high-protein kibble, mixed with our renowned freeze-dried single-protein nuggets.

All of our processes retain the natural nutrients, oils and flavours for your dog’s benefit.

Compare this to commercial dog food, exposed to high temperatures exceeding 130 °C destroying the natural nutrients and proteins. This requires the essential vitamins and minerals to be artificially sprayed back onto the food at the end.

Price:

Freeze-drying is a more complex process than cold-pressing and requires more complex equipment. As a result, the end-product is priced differently.

However, it’s important to remember that our freeze-dried food has had all of its moisture removed, making it much lighter than our cold-pressed products. This means your dog will require smaller portions, allowing your bag of freeze-dried dog food to last longer.

Storage:

All of our foods are room temperature stable and can be stored in the cupboard! No freezing, no thawing, no special storage required.

Puppies:

Our cold-pressed food and Kibble + Raw Puppy recipes are suitable for puppies from 4 weeks of age. For young puppies, we recommend soaking the food in warm water for 10 minutes before serving to soften the food.

We would recommend our complete freeze-dried food for dogs that are fully grown. For smaller breeds, this is around 10 months, whilst for larger breeds, this is 15 months. The reason for this is because it is so nutritionally dense, it can be quite easy to accidentally over-feed.

If you have any further questions, please don’t hesitate to get in touch with our friendly team at james@ella.co

Cold-pressing is a unique cooking method that retains the natural nutrients of the ingredients, by cold-pressing the pellets at low temperatures (42°C – 47 °C ) for a short amount of time. Compared to commercial dog kibble that is cooked at high temperatures (130ºC +) for long periods of time, ridding the food of its natural nutrients.

As there is heat used in this cooking method, cold-pressed food is not considered to be a raw food product and does not pose the same risks as frozen or fresh raw food. However, it’s always advised to practice good hygiene, washing your hands, utensils and bowls after handling dog food of any kind.

James & Ella’s cold-pressed food can be served alongside James & Ella’s freeze-dried raw food! Though cold-pressed is not inherently raw, it digests at a similar rate to raw food due to its unique cooking method! This method is called cold-pressing and it works by combining our delicious, nutritious ingredients into a pellet-sized mould, and pressing it gently at a low temperature (42-47 degrees). Cold pressed food is digested from the outside in, which prevents it from swelling in the stomach – this digestion rate mirrors that of raw food, which makes both our cold-pressed and freeze-dried food varieties perfect to feed together.

If you’re unsure of how to combine meals, we’d be happy to help calculate and recommend a portion guide. Simply send your dog’s age and weight to james@ella.co and we will be more than happy to help!

We always recommend that new diets are introduced slowly and carefully to avoid upset tummies. Start by replacing 25% of your dog’s previous diet with James & Ella’s Cold-pressed food, and gradually increase the amount of cold-pressed over 7-10 days.

You could also choose to transition by meal a 50/50 split, ie breakfast (previous food) and dinner (new food) over 7-10 days.

Some dogs may take longer to adjust and have a more sensitive digestive system. If their poos are runnier than usual, we recommend lengthening the transition period from 7-10 days to 2-3 weeks.

We always recommend that new diets are introduced slowly and carefully to avoid upset tummies. Start by replacing 25% of your dog’s previous diet with cold-pressed, and gradually increase the amount of cold-pressed over 7-10 days.

Some dogs may take longer to adjust and have a more sensitive digestive system, especially when transitioning to a food with higher protein content. If their poos are runnier than usual, we recommend lengthening the transition period from 7-10 days to 2-3 weeks.

James & Ella’s Cold-pressed food is suitable for puppies over the age of 4 weeks.

For young puppies, soak the food in lukewarm water for 10 minutes before serving, softening the pellets and making the food a little easier for them to manage.

Yes! James & Ella’s cold-pressed chicken food is proudly ranked #6 in the best low fat dog food out of 1300+ brands listed on the independent dog food rating website, All About Dog Food! We would recommend to feed our chicken recipe, which contains 8.6% crude fat. Our ocean fish recipe contains 11% crude fat.

The current veterinary recommendation for dogs with pancreatitis is to feed a diet containing less than 10% fat. The aim of this is to ensure the pancreas isn’t having to work extra hard to digest fat in the food. Our cold-pressed chicken recipe is safely under the 10% fat recommendation for dogs suffering with pancreatitis. We always recommend consulting your vet first before changing your dog’s diet, especially in cases of severe pancreatitis.

Lauren Hudson,

Canine Nutrition Specialist & Customer Success Manager at James & Ella

There are multiple amazing benefits to feeding a cold-pressed diet, but one that gets a special mention is its digestibility. The pellet’s dissolve from the outside in, meaning it doesn’t expand in your dog’s tummy, making it great for sensitive stomachs.

Other benefits that you will start to notice include a glossier, healthier coat, improved skin and digestion and smaller, firmer stools. These benefits are all as a result of being fed a nutritional and delicious diet, free from artificial additives and comprised of only the best, carefully selected ingredients to nourish your dog from the inside out.

How it’s made:
All of our freeze-dried, cold-pressed and Kibble + Raw recipes use high quality, human-grade ingredients. The only difference is in the way they are made.

Cold-pressing uses low temperatures (42-47 °C) to gently press the food. Whereas freeze-drying removes 98% of the water using no heat, leaving a microbiologically raw nugget. Our high quality Kibble + Raw contains a carefully extruded, high-protein kibble, mixed with our renowned freeze-dried single-protein nuggets.

All of our processes retain the natural nutrients, oils and flavours for your dog’s benefit.

Compare this to commercial dog food, exposed to high temperatures exceeding 130 °C destroying the natural nutrients and proteins. This requires the essential vitamins and minerals to be artificially sprayed back onto the food at the end.

Price:

Freeze-drying is a more complex process than cold-pressing and requires more complex equipment. As a result, the end-product is priced differently.

However, it’s important to remember that our freeze-dried food has had all of its moisture removed, making it much lighter than our cold-pressed products. This means your dog will require smaller portions, allowing your bag of freeze-dried dog food to last longer.

Storage:

All of our foods are room temperature stable and can be stored in the cupboard! No freezing, no thawing, no special storage required.

Puppies:

Our cold-pressed food and Kibble + Raw Puppy recipes are suitable for puppies from 4 weeks of age. For young puppies, we recommend soaking the food in warm water for 10 minutes before serving to soften the food.

We would recommend our complete freeze-dried food for dogs that are fully grown. For smaller breeds, this is around 10 months, whilst for larger breeds, this is 15 months. The reason for this is because it is so nutritionally dense, it can be quite easy to accidentally over-feed.

If you have any further questions, please don’t hesitate to get in touch with our friendly team at james@ella.co

Air-drying works by gently removing the moisture from the raw ingredients. Preserving the natural nutrients, and producing extremely nutrient-dense treats.