FAQ Category: Delivery

  • Who do you use as your courier?

    All of our orders are shipped with DPD on a next day service.

  • How much is shipping?

    Delivery within mainland UK is free on all orders over £20.   For orders under £20, the cost of shipping is £3.99.

  • Do you deliver outside the UK?

    At the moment we’re unable to ship beyond mainland UK. We want to be able to serve the UK (and beyond!) so we’re working hard to negotiate and expand. Send us a message and we’ll get in touch as soon as we’re able to deliver to you and your pup.

  • When will my order arrive?

    Orders placed before 12 pm Monday to Friday will be dispatched the same day. Orders placed after 12 pm, Saturdays, Sundays & Bank Holidays will be dispatched the next working day. Trials & subscriptions, treats & extras: 1-2 working days You’ll receive your tracking link when your order is dispatched. 
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